- How do limits on open skies and infrastructure constraints inhibit growth?
- Are Latin American governments likely to pursue liberal market regimes, including market access and foreign ownership?
- What's the appetite for foreign investment in Latin American airlines, and what is the reality that some of the more restrictive foreign ownership laws could change?
- Are more cross border equity investments likely as partnerships evolve?
- Are there opportunities for multilateral liberalisation that would benefit foreign airlines?
- Which markets are underserved and have the most potential?
- How can the region’s airlines better compete and capture their fair share on Latin America’s growing air routes?
- Will Latin American carriers grow their capacity share on intercontinental routes or will foreign carriers continue to dominate?
- Azul, Chief Revenue Officer, Abhi Shah
- United Airlines, SVP - Alliances, John Gebo
- Viva Air, Chief Legal Officer, Abel Lopez Campo
- Reviewing the core markets of Brazil, Peru, Chile, Colombia, Argentina and Mexico and prospects for growth
- Will an operating utopia ever be within reach for the region’s airlines or will infrastructure constraints and high taxes impede growth?
- Will pan regional brands come to dominate the competitive landscape?
- What is the current state of play of JVs and alliances among the region’s larger airlines and how effective is it as a mechanism for bolstering network coverage?
- Can Latin American carriers learn from their global counterparts and launch low cost subsidiaries to avoid ceding market share to LCC competitors?
- What else must they do to defend against LCC market incursions? How to bring Latin American taxes and charges in line with international best practice?
- Aerocivil, Director, Juan Carlos Salazar
- Azul, Chief Revenue Officer, Abhi Shah
- IATA, Regional VP, The Americas, Peter Cerdá
- LATAM Airlines Colombia, CEO, Santiago Alvarez
- What will be the next air services links?
- What are the trade opportunities underpinning these new routes?
- What can Latin America markets do to entice more inbound travel from China and Asia?
- How are carriers utilising new fuel efficient aircraft to unlock network connectivity between Asia and Latin America?
- Will traditional hubs over Europe/Middle East/Africa continue to play a role in linking Asia with Latin America?
- What are the prospects for capacity growth from Asia into lower South America?
- Is through transit and more fifth freedom rights possible for Asian airlines wishing to serve Latin America via intermediate points in North America?
- Are Asian and Latin American carriers making the most of alliance and codeshares to expand network coverage?
- Iberia, SVP, Network Planning & Alliances, Neil Chernoff
- The Boeing Company, Managing Director - Marketing, James McBride
- What are the prospects for air service expansion on the crucial North-South axis?
- How is technology influencing network planning on North-South markets?
- Which hubs will be the winners?
- Are US ULCCs or Latin America LCCs set to usurp the dominance of the US majors in this arena?
- Airbus, VP of Marketing Latin America & Caribbean, Paul Moultrie
- IATA, Regional VP, The Americas, Peter Cerdá
- The Boeing Company, Managing Director - Marketing, James McBride
- Where are Latin American carriers in this process, and what is the reception for product unbundling in Latin America?
- Is the merchandising and sales capability at an optimal standard to enable proper product unbundling?
- Is product unbundling sustainable in the long term?
- Have the network carriers been able to achieve any corresponding reduction in unit costs?
- Do passengers understand the product attributes, or lack thereof, associated with tiered fares?
- What are the expected ancillary revenue gains given the historically low penetration rate of ancillary sales in the region?
- Amadeus, VP Airline Commercial, Victoria Huertas
- LATAM Airlines Colombia, CEO, Santiago Alvarez
- Lufthansa Group, VP Airline Sales, The Americas, Tamur Goudarzi Pour
- Plusgrade, VP Business Development, Mike King
- How does airline.com compete in the era of conversational converse and new mobile, bot and voice technologies? Are there other distribution channels which airlines are underutilising?
- Is this increasingly fragmented and complex commercial and technological distribution landscape sustainable? How will business models evolve in response? Is there a need for a direct connect aggregator?
- Should airlines build lots of direct connects or revert back to lean, centralised distribution channels?
- Who is going to be offering services to bridge the gap between airlines/aggregators that are NDC compliant and those that aren’t? Will it be the GDS and IT providers, other airlines or speciality providers?
- How are newer intermediaries adding value to airline distribution?
- Amadeus, Executive Vice President, Head of Americas, Amadeus Airlines, Elena Avila
- Avianca, Executive Vice President, Silvia Mosquera
- IATA, Regional Director, Financial & Distribution Services, The Americas, Alicia Lines
- Skyscanner, Senior Director, Commercial, Hugh Aitken
- What is the strategic reasoning behind the blurring of business models? For the more hybridised LCCs, how do they attempt to incorporate both complexity and cost minimisation? Are the two outcomes mutually exclusive?
- What are the new technologies in the lower capacity narrowbody segment that will drive expansion in the region?
- Are ULCCs deviating from the traditional mould through codeshares and partnerships? Can they maintain their cost advantage in doing so?
- Are the latest LCCs/ULCCs stimulating new markets or taking existing market share?
- Can the hybridised LCCs successfully grow their share of the corporate market?
- Does Latin/Central America have the infrastructure, access arrangements and cost structures in place to stimulate further growth of the LCC and ULCC model?
- Are LCCs under threat from FSCs that have adopted tiered pricing? Do they need to undercut fares even further to stimulate the market? How can this be done sustainably?
- Will cost continue to be a distinguishing factor between the various LCC models?
- GOL, Chief Planning Officer, Celso Ferrer
- KPMG, Leader Aviation & Tourism LATAM, Eliseo Llamazares
- Sky Airline, CEO, Holger Paulmann
- Wingo Airlines, General Leader, Catalina Bretón
- What are the travel patterns of the millennial traveller? How are airlines engaging with this particular customer segment?
- How are intermediaries, tech companies and airports evolving their products in response to the unique expectations of millennials for holistic and personalised travel services?
- How do millennial traveller needs differ from travellers of previous generations?
- How much of an impact are millennials expected to make on demand for LCC services in Latin America?
- ByfieldTravel, Traveller, Christian Byfield
- Club Premier, CEO, Francisco Schnaas
- COTELCO, President, Gustavo Toro
- Flycana, CEO, William Shaw
- ProColombia, Innovation & Synergies Manager, Juan Sebastian Palisa
- What are the unique distribution challenges for Latin America in terms of how consumers shop and pay for flights?
- How will distribution strategy evolve for the region’s LCCs?
- What distribution channels enable the lowest cost per acquisition and increased spend per seat sold?
- How can intermediaries become attractive selling channels for LCCs?
- What potential is there in the redirect model?
- What are the different customer engagement models that need to be adopted in each market to ensure travellers get to utilise their preferred payment method - given an estimated 70% of the population are underbanked?
- BestDay Travel Group, SVP Revenue Management, Rafael Martínez
- Despegar.com, Country Manager, Colombia, Ezequiel Rubin
- Sky Airline, CEO, Holger Paulmann
- Travelport, Commercial Director, Air Commerce, Carlos Quijano
- How can airlines and airports work together to maximise opportunities, especially if ownership/government changes?
- What specifically are LCCs looking for that differ to the needs of their FSC peers and can airports accommodate both customer profiles?
- How can airports meet the needs of LCCs looking to establish intraregional or long haul-short haul connectivity?
- How much will is there to invest in infrastructure upgrades?
- What is required to change the mindset of governments and airports into one of provactivity, rather than reactivity, when it comes to addressing infrastructure challenges?
- GOL, Head - International Business Development, Randall Saenz Aguero
- IATA, Regional VP, The Americas, Peter Cerdá
- Sydney Airport, VP Aviation Business Development, Christina Werkstetter
- Viva Air, VP Ground Operations, Carlos Mesa
- Flycana, CEO, William Shaw
- LATAM Airlines Colombia, CEO, Santiago Alvarez
- Sky Airline, CEO, Holger Paulmann
- Viva Air, President & CEO, Felix Antelo
SUNDAY 9 SEPTEMBER 2018
|
||||||
18:00- 20:00
|
Welcome Reception at the Intercontinental Cartagena De Indias
|
|||||
MONDAY 10 SEPTEMBER 2018
The Latin America Aviation Outlook: Finding the next 20% yield improvement in Latin America
|
||||||
08:00
|
Registration, Networking & Coffee
|
|||||
08:30
|
Coffee Tasting, Colombian Style presented by Café San Alberto
A pre-conference lesson about Colombia's world renowned coffee industry by a local grower. Samples will be given
|
|||||
09:00
|
Chairman's Welcome
CAPA - Centre for Aviation, Advisor, John Thomas
|
|||||
SESSION 1
|
||||||
09:05
|
Host Welcome
Ministry of Trade, Industry and Tourism, Vice Minister of Tourism, Juan Pablo Franky
SACSA, Legal Representative, Ramón Pereira Visbal
|
|||||
09:15
|
CAPA Latin America Aviation Outlook: Finding the next 20% yield improvement in Latin America
There is a lot going right in Latin American aviation. Airport and airspace infrastructure is improving, and airline operating efficiencies are rising. Airport privatisation processes are well underway and the global alliances framework is well established. Open access arrangements are taking hold and regional economies are recovering, driving a buoyant travel demand picture. But Latin American’s full service airlines could be performing better, particularly in the mission to unlock top line revenue improvements. What are the strategies the region’s airlines should be adopting, based on best practice from other regions and other sectors? Can they better leverage data, loyalty, distribution and ancillaries to produce better revenue outcomes and thereby drive improving profitability?
CAPA - Centre for Aviation, Advisor, John Thomas
|
|||||
09:30
|
Airline Keynote: “Living Together with LCCs - Iberia’s experience in Europe”
Iberia, SVP, Network Planning & Alliances, Neil Chernoff
|
|||||
09:50
|
Airline investment and foreign ownership in Latin America
Latin American flag carriers have often suffered from the dominance of foreign airlines in key markets. US airlines, notably, have secured significant equity holdings and partnerships, in attempting to subdue some of the more difficult elements of competition. This has been possible as several key Latin American countries, such as Mexico, Brazil, Chile and now Argentina have adopted relatively liberal aviation policies. Ownership and control and foreign equity ownership have been significantly relaxed in several cases. Only a small number of states including those of central America have resisted this trend.As the main Latin economies emerge from the difficult times they have experienced in this decade, there is the potential for foreign airlines to establish even stronger ties.
Moderator: Deutsche Bank, Managing Director, Michael Linenberg
Panel:
|
|||||
10:35
|
CAPA Membership Presentation
CAPA - Centre for Aviation, Senior Account Manager, Samuel Cui
|
|||||
10:40
|
Coffee Break & Networking
Hosted by LATAM Airlines![]() |
|||||
SESSION 2
|
||||||
11:10
|
Colombia: Land of Sabrosura
ProColombia, Tourism VP, Julián Guerrero
|
|||||
11:30
|
The Intra Latin America Outlook
Latin American airlines hold a reasonably positive outlook for 2018 as a crop of new low cost carriers continue full steam ahead in their efforts to stimulate traffic in the region, and larger network airlines balance new competition with their quests to build global network utility and pursue intra alliance JVs.
Steady capacity increases are planned for the domestic markets of Brazil and Colombia as both countries begin to recover from economic downturns but some uncertainty remains in Brazil pending the outcome of the Oct-2018 presidential elections. Increasing liberalisation has also helped catalyse the growth ambitions of LCC start ups. Chile, which allows 100% foreign airline ownership, has seen its airline duopoly disrupted by the arrival of the Indigo Partners controlled ULCC JetSMART, while in the once highly protected Argentina aviation market, one of the more closely watched developments will be the launch of Norwegian Air Argentina in Oct-2018, whose debut will put conclusions that the country is ripe for new low cost competition to the test.
But favourable market and regulatory conditions cannot overcome inadequate infrastructure and archaic air capacity management systems, with many of Latin America’s key markets in urgent need of infrastructure upgrades and air traffic modernisation to support airline growth. And the region is one of the most expensive in the world when it comes to passenger and airline charges - in some cases, taxes and boarding fees represent more than 40% of the final ticket price.
Moderator: ALTA, Executive Director, Luis Felipe de Oliveira
Panel:
|
|||||
12:15
|
The next big thing:
China and the Asia opportunity
Linking the high-growth economies of Asia with their Latin American counterparts has been alluring for many carriers, but distances and aircraft range limitations have proved barriers to greater connectivity, with many services until recently stopping via hubs in Europe, Africa and the Middle East. But over the last year, capacity between North East Asia-Latin America, particularly between Japan/China and Mexico, has grown at a rapid rate, thanks largely to the advent of fuel efficient aircraft such as the 787 and A350, which has made direct connectivity between the two continents not only possible but also economically viable.On the Latin American side, growth has been driven by Aeromexico, which is the only carrier from that region to serve Asia directly.On the Asian side, Hainan Airlines and ANA offer the only non stop flights to Latin America. China’s Big 3 carriers have also increased connectivity to Latin America in the last year - mainly to satisfy Chinese government objectives of making the country’s airlines more global - with Air China and China Southern currently serving the region via intermediate points.
Moderator:
HEICO Aerospace, Business Development Officer, Alex de Gunten
Panel:
|
|||||
12:55
|
Welcome to Lunch
Travelport, Vice President & General Manager, US Sales, Erika Moore
|
|||||
13:00
|
Lunch Break & Networking
Hosted by Travelport
![]() |
|||||
SESSION 3
|
||||||
14:00
|
Airline Keynote and Q&A: "The Changing Landscape of Aviation in Latin America and American Airlines"
American Airlines, SVP International & Cargo, Jim Butler
|
|||||
14:30
|
Panel: What’s set to cause the next wave of disruption on North-South markets?
US majors have comfortably dominated capacity on routes between North and South America for decades, but new aircraft technology and a raft of new airline entrants are set to change the competitive dynamics of this market. Long range narrowbodies enable US ULCCs and LCCs to compete against the majors by bringing the deep south of Latin America within flying range from South Florida. Latin American LCCs such as Interjet and Volaris are also taking advantage of new technology to to go further into the US, but long haul international markets within Latin America also offer promising growth opportunities.
Moderator:
Oliver Wyman, Partner, Scot Hornick
Panel:
|
|||||
15:15
|
Coffee Break & Networking
Hosted by Terpel![]() |
|||||
SESSION 4
|
||||||
15:45
|
Keynote: "NDC - What, Why, How and the Journey to 2020"
Travelport, Vice President & General Manager, US Sales, Erika Moore
|
|||||
16:05
|
How are Latin American airlines unlocking revenue opportunities?
The expansion of low cost activity in Latin America has prompted the region’s major carriers to adopt new pricing models very similar to the tiered fare structures implemented by their US counterparts. They are engaging in product unbundling of non core services in selected markets, while retaining essential components such as loyalty programs, premium seating and free in flight entertainment in the bundled product. It is a form of price discrimination aimed at segmenting the market according to customers' willingness to pay, thereby maximising the potential revenue. But the success of the strategy hinges on carriers’ willingness or ability to cut non fuel unit costs - for example by lowering distribution and airport costs and increasing aircraft utilisation - and how effective they are in educating passengers on the ancillary model.
Moderator: Oliver Wyman, Partner, Scot Hornick
Panel:
|
|||||
16:45
|
As NDC becomes a reality, how do airlines avoid the kodak moment?
Legacy distribution systems have for decades presented airlines with the twin problems of high costs and product commoditisation. In efforts to address these issues, a handful of carriers have invested heavily into establishing their own API channels with agents, while the concurrent push by IATA for airlines to implement the NDC standard has encouraged the industry to adopt a retail focused approach to distribution. In this new modernised distribution landscape, itself reflective of wider consumer expectations around seamlessness and personalisation, new opportunities are emerging for other intermediaries and aggregators such as metasearch companies (some of which now have direct booking capabilities), as well as digital behemoths such as Amazon, Google, and Facebook - to gain a slice of the pie. It is clear that airlines, along with others in the supply chain, will need to evolve and invest in technology enhancements to avoid falling behind. GDS channels will also need to evolve their models to remain relevant as fragmentation becomes the new norm.
Moderator:
KPMG, Leader Aviation & Tourism LATAM, Eliseo Llamazares
Panel:
|
|||||
17:30
|
Close of Day 1
|
|||||
19:00
|
Networking Dinner at Adolfo Mejia Teatro
Hosted by SACSA & ProColombia
|
|||||
|
|
|||||
TUESDAY 11 SEPTEMBER 2018
|
||||||
08:00
|
Registration, Networking & Coffee
|
|||||
09:00
|
Chairman's Welcome
CAPA - Centre for Aviation, Advisor, John Thomas
|
|||||
SESSION 1
|
||||||
09:05
|
Overview of LCC development in Latin America
The LCC sector undoubtedly is confronted with the greatest global expansion opportunity in Latin America as hundreds of millions of people enter the middle class across the region. Huge new travel markets await. Across the region, second tier cities are emerging that offer great promise to LCCs as flag carriers defend their traditional hubs. But how do the region’s fledgling LCCs stay true to their business model of high efficiency? How can they drive the next step change in unit cost (CASK) reduction? Will it be driven by new aircraft technology, better supplier deals, greater operational flexibility or a combination of these? The LCC sector undoubtedly is confronted with the greatest global expansion opportunity in Latin America as hundreds of millions of people enter the middle class across the region. Huge new travel markets await. Across the region, second tier cities are emerging that offer great promise to LCCs as flag carriers defend their traditional hubs.
Today, LCCs operate the majority of seats in the two largest domestic air travel markets of Brazil and Mexico and have a growing presence in Chile and Colombia. Yet LCCs also face inherent difficulties in achieving meaningful growth in this region, because of factors such as long distances between large O & D markets (where sector time is often in excess of 3.5 hours), relatively thin markets, high charges and taxes, regulatory inhibition and lack of secondary airports.
Given such constraints, how do the region’s fledgling LCCs stay true to their business model of high efficiency? How can they drive the next step change in unit cost (CASK) reduction? Will it be driven by new aircraft technology, better supplier deals, greater operational flexibility or a combination of these?
CAPA - Centre for Aviation, Senior Analyst, Lori Ranson
|
|||||
09:25
|
Airline Keynote: "Viva Air promoter of the LCC model in the region"
Viva Air, President & CEO, Felix Antelo
|
|||||
09:45
|
The evolution of LCC business models, vs traditional business model, in Latin America
Latin America’s high internet penetration, historically high fares and a growing middle class provide ideal conditions for the growth of the LCC model, but as with other markets worldwide, low cost carriers in Latin America have taken on a variety of permutations in response to varied operating conditions in each individual market. Just as their full service peers have hybridised and adopted characteristics more commonly found in LCCs, many of Latin America’s LCCs have also taken on traditional full service carrier attributes such as premium seating, alliances and codesharing. For example, Brazilian low cost carriers Azul and GOL openly target the lucrative business passenger market and have always stuck to a hybrid model from their inception, in contrast with ULCCs such as Volaris and JetSMART, who adhere to true low cost principles - although even that is changing now with the former forging a codeshare with Frontier.
Moderator:
ICF Aviation, Principal, Carlos Ozores
Panel:
|
|||||
10:30
|
Coffee Break & Networking
Hosted by Cotelco![]() |
|||||
SESSION 2
|
||||||
11:00
|
Revolution is underway! Who’s driving low cost travel around the region?
Millennials have come of age in an era where digitalisation and the widespread availability of cheaper flights have made travel more attractive and accessible. Inquisitive and constantly connected, millennials are embracing the internet and mobile technologies during their travels and have been at the forefront of driving changes in the way travel is distributed and consumed.We profile the travel preferences of this crucial traveller segment, who are expected to drive much of the demand for LCC seats in Latin America.
Moderator: HEICO Aerospace, Business Development Officer, Alex de Gunten
Panel:
|
|||||
11:45
|
Greasing the wheels. How do we optimise the selling environment to access the huge growth in the middle classes?
Latin America’s LCCs face challenges in selling seats to potential customers because the region’s airline distribution market is highly fragmented, and traditional third party channels generally only have access to a small portion of a market’s total airline content. Thus far, Latin American LCCs have mostly relied on direct online sales or metasearch companies to distribute their inventory, which helps keep the overall cost per acquisition low while driving ancillary revenue. But what more can be done to bridge the gap between the availability of LCC content and the ability for their target consumers to access it?
Moderator:
IATA, Regional Director, Financial & Distribution Services, The Americas, Alicia Lines
Panel:
|
|||||
12:30
|
Airline Keynote Q&A
Avianca, CEO, Hernán Rincón
|
|||||
13:00
|
Lunch Break & Networking
|
|||||
14:00
|
Overcoming infrastructure constraints: What is needed from the airports?
One significant barrier to higher LCC growth in Latin America is high airport costs, lack of adequate airport infrastructure and the scarcity of secondary airports. Major airports in Argentina, Colombia, Ecuador, Mexico and Peru are overcrowded, a problem that will only worsen in the near term without adequate remedies. By not addressing the urgent infrastructure needs of the region, IATA says Latin America will leave USD42 billion of unrealised economic benefits on the table by 2034, a period during which passenger growth in Latin America is expected to double and the air transport industry’s contribution to regional GDP could jump from USD140 billion to USD322 billion.
Moderator: ICF Aviation, Principal, Carlos Ozores
Panel:
|
|||||
14:45
|
CEO Roundtable: Latin America LCC leaders divulge the key ingredients for successful and sustainable growth.
Moderator: HEICO Aerospace, Business Development Officer, Alex de Gunten
Panel:
|
|||||
15:30
|
Summit Wrap
|
|||||
15:35
|
Closing Coffee Break & Networking
Hosted by Corporación de Turismo Cartagena![]() |